Payment & pricing

Plan credits are retained for up to 7 days after your last plan expires. Renew or buy a new plan within those 7 days and they carry over to the new plan; if 7 days pass with no active plan, they are set to zero.

Free credits are re-granted each period, overwriting the previous balance, so they do not accumulate.

No. We never auto-renew and never charge you automatically. When a cycle ends your account reverts to the free plan and it is entirely your decision whether to buy again.

The price shown is the final price, inclusive of any applicable taxes and statutory charges. There is nothing else to pay: no setup fee, no maintenance fee, no transaction fee. Details under Pricing policy.

By bank transfer. After you place an order the system generates a QR code with the account details and transfer reference. Pay using the QR code shown on the website and the system recognises the transfer and confirms your order automatically. Keep the transfer reference exactly as generated so the system can reconcile it automatically.

We do not collect or store your card number or banking credentials.

Within 10 minutes at most. The system adds your credits or activates your plan and sends a confirmation email. If nothing arrives after 10 minutes, send your transaction reference to contact@everai.vn - we respond within 4 working hours and resolve it within 1 working day.

If you have not used any credits from it, you can switch to a different plan within 3 days of payment. Switching up means paying the difference; switching down means the difference is kept as credits in your account.

Because this is a digital product delivered immediately, we do not refund change-of-mind purchases. Details under Plan changes.

Yes, where the fault is ours or you overpaid: a duplicate or excess transfer, a technical failure that stops us delivering within 24 hours of your payment, or if we discontinue the service.

The money goes back to the account you paid from within 7 working days, with no processing fee. Details under Plan changes and refunds.

You keep using the service and the plan's credits until the end of the cycle you paid for - the contract ends then, not on the day you send your notice.

See Service termination and refunds for the full rules.

No. Credits convert in one direction only, from money to credits. They cannot be withdrawn as cash and cannot be transferred between accounts. The only exception is when you qualify for a refund under the policy above.

The character limit per generation and the number of concurrent processing threads both depend on your plan - see the feature list of each plan above, or the full table under Conditions and restrictions.