We can collect information on the website https://everai.vn/ in two ways:
- Directly: using full name, email address, phone number, company name, etc. that you use to register or submit feedback.
- Indirectly: using IP addresses, computer operation systems, demographics, types of browsers, etc. via cookies.
The collection of user information via the website https://everai.vn/ is conducted to:
- Deliver text-to-speech (TTS), voice cloning, and voice dubbing services to customers.
- Manage accounts, record orders, and payment history to protect customer rights.
- Contact customers for business relationship development and user support.
- Send updates, surveys, or promotional offers (with user consent).
- Comply with current legal regulations in Vietnam (including Decree 13/2023/ND-CP on Personal Data Protection).
If you do not wish to provide the necessary information, we may not be able to provide the corresponding features or services.
Website https://everai.vn/ collects customer information including: Full name, Email address, Phone number, Contact address, Payment information (excluding detailed card or bank account info), and voice samples uploaded for voice cloning purposes.
We highly value customer privacy. We commit not to sell or exchange customer data with third parties. However, personal information may be shared in limited cases:
- With the customer's prior consent.
- To protect the legitimate rights of Nguyen Thi Mai Huong EV Household Business and partners in accordance with Vietnamese law.
- Conforming to legal requests of competent government agencies in Vietnam.
- In other necessary cases (such as third-party sponsored promotions), we will notify you beforehand, and you have the right to decide whether to participate.
We will store personal information within our internal systems throughout the service provisioning period, until the purpose of collection is completed, or when the customer requests data deletion through our official contact channels.
Customers have the right to access, edit, request deletion, or withdraw consent for data processing at any time by accessing their online account on the website https://everai.vn/ or by contacting us via email at contact@everai.vn or hotline at 0389468260.